Terms & Conditions
These Terms & Conditions ("Terms") govern your use of the website and services provided by SweetDreamsHotel-pl ("we," "us," or "our"). By using our website and services, you agree to comply with and be bound by these Terms. Please read them carefully before using our website or making a reservation.
1. Agreement to Terms
By accessing or using the SweetDreamsHotel-pl website and services, you agree to these Terms and Conditions. If you do not agree to these Terms, you must not use our website or services.
2. Services Provided
SweetDreamsHotel-pl offers a platform for booking hotels, including budget hotels, luxury hotels, spa hotels, casino hotels, and adults-only hotels in Poland. Our services include searching for hotel options, making reservations, and providing other related travel services.
3. Eligibility
You must be at least 18 years old and legally able to form binding contracts to use our website and services. By using our platform, you represent that you meet these requirements.
4. Reservations and Payments
Bookings: To make a reservation, you must provide accurate and complete information, including your name, contact details, payment information, and any other required information.
Payment: You agree to pay for the bookings you make through SweetDreamsHotel-pl. All payments are processed through secure payment gateways. By providing payment information, you authorize us to charge your payment method for the amount due.
Booking Confirmation: Once your booking is confirmed, we will send you a confirmation email with your reservation details. It is your responsibility to ensure the accuracy of the information provided during the booking process.
5. Hotel Policies
Hotel Terms: Each hotel has its own policies regarding check-in/check-out times, cancellations, and other terms. These policies will be outlined during the booking process. By completing your reservation, you agree to comply with the hotel’s terms and conditions.
Cancellation and Refunds: Our cancellation and refund policies vary depending on the specific hotel and booking. Please refer to the individual hotel’s cancellation policy during the booking process. Some reservations may be non-refundable or subject to a cancellation fee.
6. User Responsibilities
Accuracy of Information: You agree to provide accurate and truthful information when making bookings or using our services. You are responsible for ensuring that the information you provide is correct.
Compliance with Laws: You agree to use our services in accordance with all applicable local, state, and international laws and regulations.
Respect for Others: You agree not to misuse our website, engage in any unlawful or harmful activities, or attempt to damage or disrupt our services or systems.
7. Limitation of Liability
SweetDreamsHotel-pl is not responsible for any direct, indirect, incidental, special, or consequential damages that may arise from using our website or services, including but not limited to hotel cancellations, delays, or booking errors. We are not liable for any loss, injury, or damage resulting from your use of the website or services.
8. Privacy and Data Protection
Your use of SweetDreamsHotel-pl services is governed by our Privacy Policy. By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
9. Intellectual Property
All content on the SweetDreamsHotel-pl website, including text, images, logos, and graphics, is the property of SweetDreamsHotel-pl or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from the website without our express permission.
10. Modifications and Termination
Modifications: We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the "Last updated" date will be updated accordingly. It is your responsibility to review these Terms periodically for changes.
Termination: We may suspend or terminate your access to our services at our discretion if we believe you have violated these Terms or engaged in fraudulent or harmful activities.
11. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Poland. Any disputes arising from or related to these Terms will be resolved in the competent courts of Poland.
12. Contact Information
If you have any questions about these Terms & Conditions or need assistance with a reservation, please contact us:
Email: contact@sweetdreamshotel-pl.com
Phone: +48 126 416 739
Address: SweetDreamsHotel-pl, ul. Wrocławska 25, 50-000 Wrocław, Poland
Thank you for choosing SweetDreamsHotel-pl. We are committed to providing you with an exceptional travel experience in Poland!
